This is Service Design Doing
This is Service Design Doing
€ 43,19
Ongeveer 5-7 werkdagen
Omschrijving
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
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Specificaties
ISBN
9781491927182
Bindwijze
Paperback
Verschijningsdatum
19 januari 2018
Aantal pagina's
500 pagina's
Afmetingen
187 x 233 x 25 mm
Gewicht
850 gram
Uitgeverij
O'Reilly Media
Editie
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