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NLCustomer service
Do you have a question about ordering textbooks from Studiewinkel or about an existing order? Would you like to return one or more books from your order? Or can't you find your book list? No worries, we're here to help.
We're available 24/7 with answers to frequently asked questions. And if you'd rather get in touch with our customer service team, you can reach us by email or by phone during opening hours.
Are you a lecturer or coordinator at a university or university of applied sciences? We'd be happy to assist you as well.
Frequently asked questions and answers
Why contact us if the answer to your question is already written down? Asking the question is answering it. And that is exactly what we do on our Frequently Asked Questions page. There you will find immediate answers to the questions most frequently asked by other students. Saving you time.
Go to Frequently Asked Questions >
Contact our Customer Service Team
Can't find your question among our Frequently Asked Questions? Or would you prefer to contact our Customer Service team directly? No problem. Our Customer Service representatives are happy to help with all your questions about your book list, ordering, payments, returns, and more. You can contact us via the contact form, by phone at 088 - 2044 326 or by sending an email.
I can't find my book list
Can't find your programme's book list on Studiewinkel.nl? Then your programme may not have completed it yet. Or your programme or institution may not yet be working with us. If you let us know which book list you're missing, we'll resolve it for you and add your programme's book list.
Service for Teachers and Staff
Do you need help uploading or updating your Learning Materials List? Please contact our Customer Service team at 088 - 2044 326.
Higher education staff can log in using the following link:
